AAA Safety Training

AAA Safety Training

01253 486 786

07941 525 779

Terms and Conditions

Please find detailed below the Terms and Conditions relating both to the sales of products from the Training Store and to the range of courses provided by AAA Safety Training. Should you require any further information or clarification, then please do not hesitate to contact us at your earliest convenience.

1. Terms and Conditions Relating To The Booking Of Courses Provided By AAA Safety Training

Please find detailed below the Terms and Conditions relating to the booking of courses provided by AAA Safety Training. Should you require any further information or clarification, please do not hesitate to contact us at your earliest convenience.

Booking Terms and Conditions

Payments must be received at least one week prior to the course commencing. Once AAA Safety Training has received the completed booking form you are liable for payment.

AAA Safety Training reserves the right to cancel the course, for example, due to under-subscription. In such circumstances a full refund of course fees will be made or a transfer to another suitable course will be offered to the delegate. No responsibility is accepted for incidental or consequential loss resulting from such a cancellation.

Cancellations

More than 28 working days before the course, no charge will be made.

4-28 working days before the course, 50% of the fee will be payable.

Less than 14 working days before the course, the whole fee will be payable.

Substitutions

Substitutions may be made at any time at no cost. It would be appreciated if AAA Safety Training were informed of the substitution at the earliest opportunity.

Transfers

The transfer of a delegate to the same course on an alternative date is possible, subject to availability, will incur a standard fee of £25.

Any accommodation costs may be charged. This will be adjudged on a case-by-case basis.

If the transferee subsequently cancels, the original cancellation clause will apply. All changes requested verbally must be confirmed in writing. Changes will become effective on the date of receipt of written confirmation.

Occasionally, due to circumstances beyond our control, alterations to timing and content of courses may become necessary. We therefore reserve the right to modify the course information or tutor.

2. Terms and Conditions Relating To The Sales Of Products From The Training Store

Please find detailed below the Terms and Conditions relating to the sales of products from the Training Store. Should you require any further information or clarification, then please do not hesitate to contact us at your earliest convenience.

About Us

This web site is owned and operated by AAA Safety Training, we are committed to doing everything in our power to ensure your total satisfaction. If you have any suggestions or comments, or if you need to contact us, please email us using the link on the store page or use the details below.

Our contact details:
AAA Safety Training
35 Abercorn Place, Blackpool, Lancashire, FY4 1RY United Kingdom
Phone: 01253 486786

Email: sales@aaasafetytraining.co.uk

Making a Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on ‘Checkout’ and you will be asked for a few details that we need to be able to complete the order.

We accept card payments. If you are shopping from North America or anywhere else, place your order and your card company will convert the transaction to US Dollars or your own currency.

We accept Pay Pal, Visa and Master Card. We do not charge for any item until it is ready to ship. Back ordered items are not charged until they are shipped. If you do not wish to pay on-line, you may send your card information via phone or by post.

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will be pleased to correct the mistake.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us when we send you an invoice. We have included this term to protect us in case a mistake has been made in pricing, we have inadvertently under-priced goods, or for some reason we are no longer able to supply a particular product. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping and Handling

UK Orders:

1. There is a standard charge of £4.95 per order. Orders will be shipped by courier and should arrive within 3 days.

2. Our returns/refund policy is in accordance with EU distance-selling regulations (2000) which, details your rights to cancel your order. If you wish to cancel an order, written notice, by email/letter, must be given within 7 days of receipt of the good(s) and the good(s) must be returned, by recorded delivery, within 14 days of receipt. You must quote your order number and we will advise the return address/procedure.

We will only offer a refund or replacement as long as good(s) are sent back in their original condition, are unused and unopened in their original packaging. If your goods do not arrive in perfect condition, please contact us within 7 days of receipt.

If your goods need to be returned for repair after 30 days of your order initially being placed, we are not liable to pay for any postage costs incurred. In accordance with EU law, the cost of both original and return postage and packing shall be borne by the customer and deducted from any refund. This includes any item which may offer free shipping, for which the delivery cost will also be deducted from any refund.

Refunds will be paid within 30 days of receiving the written notice of cancellation. We reserve the right to deduct a 10% restocking/recovery fee on each item returned. Your statutory rights are not affected.

Delivery Schedule

We aim to deliver your order as quickly as possible. We will normally send your order to you within two working days. You will be notified of any delays.

International orders are generally shipped within two working days.

You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Credit card Security

Please be assured that for your security when you place an order on our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. To further ensure your security neither credit card numbers, nor any other form of financial information is held or stored in any format by AAA Safety Training.

Please note that payments may be shown on your statement as Flavasava Products, which is our Parent Company.

Guarantee

We guarantee your satisfaction. To ensure your peace of mind all of our products come with a 7 day no quibble guarantee.

Reaching Us

If you need to contact us, please email us using the link on the store page, alternatively, you can call on 01253 486786 (International +44 1253 486786 ] or write to us at AAA Safety Training, 35 Abercorn Place, Blackpool, Lancashire, FY4 1RY, United Kingdom.

Privacy Policy

AAA Safety Training do not disclose buyers’ information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the ‘Remember Me’ Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to ‘Tools, Internet Options, Privacy’ (in Internet Explorer) and selecting to block cookies. Please note that if you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:

a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.

Tax Charges

For orders made from the UK or the European Union, 20.0% VAT is added, where appropriate. All other orders are VAT free.

PDF Document – Terms and Conditions Overview

For a pdf copy of our Terms and Conditions relating to the range of courses provided by AAA Safety Training and the sale of products from the Training Store please click HERE.

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